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Training and Development Manager (Hybrid) - WestRock

  • 22 Oct 2022 10:54 AM
    Message # 12963437
    Lauren Philip (Administrator)

    WestRock Company (NYSE: WRK) aspires to be the premier partner and unrivaled provider of paper and packaging solutions in consumer and corrugated markets. WestRock’s 39,000 team members support customers around the world from more than 250 operating and business locations spanning North America, South America, Europe, and Asia. Learn more at www.westrock.com.

    WestRock makes consumer and corrugated packaging solutions that give our customers a winning edge in the global marketplace. We partner closely with customers on everything from beverage packs and pizza boxes to trigger sprayers and fragrance pumps to paperboard used for a wide variety of packaging and shipping containers. We consider ourselves to be part of their team – as we strive for continuous improvement together.

    We expect to win as a company and lead the industry by achieving success together with our customers, employees, and investors.

    Operations, Learning & Development Manager-Hopewell, Virginia Mill

    Job Summary: The Operations Learning & Development Manager will partner with the Division, Operations, Learning and Development COE team to implement training systems, standards, and tools across the full site. The role is responsible for ensuring site specific training systems are managed annually and improved regularly. The systems and processes that must be put in place are Operator and Craft on the job certification, trainer development, skill gap identification processes, training planning and management, site orientation, role specific on boarding, learning solution/training document management and training tracking, measurement, and evaluation via our Learning Management System. This role will be heavily focused on implementation of the Learning & Training System and the learner experience at their assigned locations.

    Major Job Responsibilities:
    • Responsible to implement, manage and improve site training processes.
    • Responsible to partner with local operations team to build out and implement on the job training for critical roles
    • Responsible to support content/learning solution creation with SME’s
    • Site tier 3 administrator for the Learning Management System – Able to build, track and assign local training
    • Responsible to ensure training documentation is stored, linked, and utilized as a part of the training Process
    • Responsible to implement trainer development process and teams to ensure the best trainers are utilized during the training process
    • Key partner to safety and quality leader ensuring that all required compliance trainings are tracked locally and refreshed as needed
    • Additional duties as assigned.

    How you will impact WestRock:
    • Improve local team performance through increasing skills and time to certification processes
    • Key system owner ensuring we can see skill gaps and forecast future skill needs prior to losing our talent
    • Cost eliminator driving training efficiencies across roles saving us unnecessary risk and reducing the time allotted for training

    What you need to succeed: Critical Skills/Capabilities:

    Growth and Results Oriented: Results oriented person that looks for constant ways to improve.
    Innovation: Able to support implementation of new processes and new learning technologies to drive training into the flow of work
    Interpersonal Skills: Possess keen awareness and understanding of the importance of strong interpersonal skills in communicating, achieving OKR’s and leading people or teams. (self‐awareness)
    Accountability: Holds self and others responsible for actions and results.
    Influence: Able to partner and build relationships to influence teams to work together, share best practice and develop and drive effective training for operations teams
    Decision Making: Uses strong problem‐solving skills and supporting information to arrive at optimal decisions in an appropriated timeframe; knows when to decide and/or when to seek additional input, and drive for consensus.
    Communication: willingness to work on the floor and in a heavy manufacturing world to ensure we can document and teach critical work processes

    Technical Skills:
    • 3‐5 years’ experience managing a Training, or Learning System (preferred)
    • Knowledge of Learning Management Systems
    • Microsoft Office – Word, Excel, Outlook, PowerPoint, Forms
    • Industry knowledge

    Other Qualifications:
    • Facilitation/Presentation Skills
    • Influencing
    • Partnering

    What we offer:
    • Corporate culture based on integrity, respect, accountability, and excellence.
    • Comprehensive training with numerous learning and development opportunities
    • An attractive salary reflecting skills, competencies, and potential.
    • A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.
    WestRock Company is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce: Minorities/Females/ Disabled/Veterans.

    https://jobs.westrock.com/jobs/operations/training-development-manager/ATR22980#/


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