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HR and Talent Development’s Role in Change Management with Dr. Jenna Filipkowski

  • 19 Oct 2021
  • 12:00 PM
  • Zoom
  • 91

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Jenna N. Filipkowski, Ph.D., is a Senior Engagement Strategist at the Federal Reserve Bank of New York. Jenna is one of the founding members of a team of I-O psychologists at the Bank responsible for creating and executing data-driven strategies for the people experience. These strategies include assessments, listening and feedback, organizational design, change management, facilitation, and internal consulting capabilities.

Previously, in her role as the Senior Vice President of Research and Development at the Human Capital Institute (HCI), Jenna authored over 6original research papers on a variety of topics such as strategic workplace planning, employee experience, coaching, leadership development, talent acquisition, and employee engagement. In that role, she owned thought leadership, brand strategy, and the customer experience. She spent several years as a research scientist designing pre-hire assessments and selection systems and implementing them with her clients. She received her M.S. and Ph.D. in Industrial-Organizational Psychology from Wright State University and her B.S. degree from Ursinus College. Jenna completed an International Coach Federation (ICF) Accredited Coach Training Program at the University of Texas, Dallas, and obtained her Associate Certified Coach credential.

She has presented her work at numerous professional conferences, magazines, and academic publications. Jenna lives in the greater New York City area with her husband, son, and a dog named Lolly.

Session Description:

Immense and unplanned change characterized 2020 and 2021. How well did organizations respond? And what is HR's role as organizations emerge from the disruption and plan for the future of work?

Jenna will share original research on change management and her lessons learned as a practitioner. Her research investigates the change management practices inside organizations and seeks to understand the challenges, teams, and resources available for change management.

You will learn:

  • The three roles that HR can have in change management 
  • Ways to build change management capabilities at your organization
  • How to best address resistance to change 

This program aligns with domain three of the ATD Capability Model: impacting organizational capability - change management






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