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Learning Measurement Using Impact Process Mapping

  • 15 Mar 2022
  • 12:00 PM - 1:00 PM
  • Zoom
  • 82


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Jeffrey Berk,

Chief Operating Officer, Performitiv

Performitiv is a learning impact optimization technology company. As COO Jeffrey helps shape the strategy and manages day-to-day operations. Jeffrey has been in the learning measurement field for nearly 20 years. He has co-authored 2 books on human capital analytics. He is an adjunct professor, at Loyal University and Northern Illinois University on performance measurement and process improvement in Chicago. He has created a graduate level course on process improvement and process auditing. He has also authored a Udemy Course entitled, “Start, Run and Grow a Business: A Course on Operationalizing a New Business.”

Session Description:

Learning measurement involves a variety of factors from basic items like quality of design and delivery all the way to financial cost/benefit. In order to have a complete view on the key learning measurement elements one must start with a solid impact process map. This session will present a complete impact process map designed by and for learning professionals. It will review not only basic measurement needs like quality of learning but differentiate between a business outcome (ex. sales) and a talent outcome (ex. culture) and offer clear and simple methods to collect and report on these measurement items.

During the session, participants will:

  1. Gain exposure to a learning impact process map.
  2. Learn how to apply the process map to build your measurement strategy.
  3. Review how to connect the process map to data collection and reporting.

This program aligns with domains two and three of the ATD Capability Model: Evaluating Impact and Data Analytics.

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