Chief Operating Officer, Performitiv
Performitiv is a learning impact optimization technology company. As COO Jeffrey helps shape the strategy and manages day-to-day operations. Jeffrey has been in the learning measurement field for nearly 20 years. He has co-authored 2 books on human capital analytics. He is an adjunct professor, at Loyal University and Northern Illinois University on performance measurement and process improvement in Chicago. He has created a graduate level course on process improvement and process auditing. He has also authored a Udemy Course entitled, “Start, Run and Grow a Business: A Course on Operationalizing a New Business.”
Learning measurement involves a variety of factors from basic items like quality of design and delivery all the way to financial cost/benefit. In order to have a complete view on the key learning measurement elements one must start with a solid impact process map. This session will present a complete impact process map designed by and for learning professionals. It will review not only basic measurement needs like quality of learning but differentiate between a business outcome (ex. sales) and a talent outcome (ex. culture) and offer clear and simple methods to collect and report on these measurement items.
During the session, participants will:
This program aligns with domains two and three of the ATD Capability Model: Evaluating Impact and Data Analytics.
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